Guardware LLC Privacy Policy was developed as an extension
of our commitment to combine the highest-quality products
and services with the highest level of integrity in dealing
with our clients and partners. The Policy is designed to assist
you in understanding how we collect, use and safeguard the
personal information you provide to us and to assist you in
making informed decisions when using our site and our products
and services. This statement will be continuously assessed
against new technologies, business practices and our customers'
needs.
What Information Do We Collect?
When you visit our Web site you may provide us with two
types of information: personal information you knowingly choose
to disclose that is collected on an individual basis and Web
site use information collected on an aggregate basis as you
and others browse our Web site.
Personal Information You Choose to Provide
Credit Card Information
If you choose to purchase products or services from us, you may
need to give personal information and authorization to obtain information
from various credit services. For example, you may need to provide
the following information:
Name
Mailing address
Email address
Credit card number
Home and business phone number
Email Information
In addition to providing the foregoing information, if you choose
to correspond further with us through email, we may retain the content
of your email messages together with your email address and our
responses. We provide the same protections for these electronic
communications that we employ in the maintenance of information
received by mail and telephone.
Web Site Use
Information Similar to other commercial Web sites, our Web
site utilizes a standard technology called "cookies"
(see explanation below, "What Are Cookies?") and Web
server logs to collect information about how our Web site is used.
Information gathered through cookies and Web server logs may include
the date and time of visits, the pages viewed, time spent at our
Web site, and the Web sites visited just before and just after
our Web site. This information is collected on an aggregate basis.
None of this information is associated with you as an individual.
How Do We Use the Information That You Provide
to Us?
Broadly speaking, we use personal information for purposes of
administering our business activities, providing customer service
and making available other products and services to our customers
and prospective customers. Occasionally, we may also use the information
we collect to notify you about important changes to our Web site,
new services and special offers we think you will find valuable.
The lists used to send you product and service offers are developed
and managed under our traditional corporate standards designed to
safeguard the security and privacy of our customers' personal information.
As a customer, you will be given the opportunity, at least once
annually, to notify us of your desire not to receive these offers.
What Are Cookies?
Cookies are a feature of Web browser software that allows Web
servers to recognize the computer used to access a Web site. Cookies
are small pieces of data that are stored by a user's Web browser
on the user's hard drive. Cookies can remember what information
a user accesses on one Web page to simplify subsequent interactions
with that Web site by the same user or to use the information to
streamline the user's transactions on related Web pages. This makes
it easier for a user to move from Web page to Web page and to complete
commercial transactions over the Internet. Cookies should make your
online experience easier and more personalized.
How Do We Use Information We Collect from Cookies?
We use Web site browser software tools such as cookies and Web
server logs to gather information about our Web site users' browsing
activities, in order to constantly improve our Web site and better
serve our customers. This information assists us to design and arrange
our Web pages in the most user-friendly manner and to continually
improve our Web site to better meet the needs of our customers and
prospective customers. Cookies help us collect important business
and technical statistics. The information in the cookies lets us
trace the paths followed by users to our Web site as they move from
one page to another. Web server logs allow us to count how many
people visit our Web site and evaluate our Web site's visitor capacity.
We do not use these technologies to capture your individual email
address or any personally identifying information about you although
they do permit us to send focused online banner advertisements or
other such responses to you.
Sharing Information with Strategic Partners
We may enter into strategic marketing alliances or partnerships
with third parties who may be given access to personal information
including your name, address, telephone number and email for the
purpose of providing you information regarding products and services
that we think will be of interest to you. In connection with strategic
marketing alliances or partnerships, we will retain all ownership
rights to the information, and we will not share information regarding
your social security number or other personal financial data.
Notice of New Services and Changes
Occasionally, we may also use the information we collect to notify
you about important changes to our Web site, new services and special
offers we think you will find valuable. As our client, you will
be given the opportunity to notify us of your desire not to receive
these offers by clicking on a response box when you receive such
an offer or by sending us an email request at security@guardwareinc.com.
How Do We Secure Information Transmissions?
When you send confidential personal credit card information to
us on our Web site, a secure server software which we have licensed
encrypts all information you input before it is sent to us. The
information is scrambled en route and decoded once it reaches our
Web site. Other email that you may send to us may not be secure
unless we advise you that security measures will be in place prior
to your transmitting the information. For that reason, we ask that
you do not send confidential information such as Social Security
or credit card numbers to us through an unsecured email.
How Do We Protect Your Information?
Information Security. We utilize encryption/security software
to safeguard the confidentiality of personal information we collect
from unauthorized access or disclosure and accidental loss, alteration
or destruction.
Evaluation of Information Protection Practices. Periodically,
our operations and business practices are reviewed for compliance
with corporate policies and procedures governing the security,
confidentiality and quality of our information.
Employee Access, Training and Expectations. Our corporate values,
ethical standards, policies and practices are committed to the
protection of customer information. In general, our business practices
limit employee access to confidential information, and limit the
use and disclosure of such information to authorized persons,
processes and transactions.
How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information
that we collect online and maintain in our database by emailing
security@guardwareinc.com.
Do We Disclose Information to Outside Parties?
We may provide aggregate information about our customers, sales,
Web site traffic patterns and related Web site information to our
affiliates or reputable third parties, but this information will
not include personally identifying data, except as otherwise provided
in this Privacy Policy.
What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in
other words, when we, in good faith, believe that the law requires
it or for the protection of our legal rights.
